Become a Retailer

1. Business Recognition
   Retailers must be recognized businesses, possessing a valid business number and/or tax number
   
   
2. Export/Import terms
   In the event of importation, the Authorized Retailers hold the various permits, certificates, and licenses required to import the Manufacturer's Goods into the territory. Import permits, certificates, and licenses are in full force and in compliance with relevant laws.
   
   
3. Manufacturers
   This agreement applies between the retailer and each of the Manufacturers forming part of this alliance, namely Calimacil, Les Artisans d'Azure, and Les Ateliers Nemesis Inc.
   
   
4. Sales representatives 
   Sales representatives are nominated by the manufacturers to represent them with the retailer.
   
   
5. Retailer Status
   The Manufacturers reserve the right to accept or withdraw a customer's retailer status if they fail to meet our business terms or in the event of a significant conflict of values. Damage to the Manufacturer's reputation and brand image by misrepresenting values and products will cause an immediate revocation.
   
   
6. Minimum Order Value
   The minimum order value at retail price is $500 USD / $700 CAD after discount (before tax
   and shipping).
   
   
7. Minimum Order Quantities (MOQs)
   Certain products, including small accessories, are subject to Minimum Order Quantities
   (MOQs) for retailers. This ensures optimal production efficiency and enhances your sales.
   
   
8. Margin Calculation
   The margin is determined based on your annual purchase volume. The annual calculation starts from January to December. Refer to the ''Retailer Discounts'' page for detailed information.
   
   
9. Order Placement
   Orders are exclusively placed through this dedicated website. We do not accept orders via
   email or telephone. Refer to the ‘’Ordering Instructions’’ page for detailed information.
   
   
10. Consignment Policy
    Consignment is not available for our products. All orders must be purchased in advance. You
    can read more about our exchange policy below.
    
    
11. Shipping Costs
    Shipping costs are the responsibility of the retailer, except in the case of an error on our part
    in your order.
    
    
12. Email Marketing Subscription
    Please note that the 'Yes to marketing emails' status is automatically enabled on this website,
    and unsubscribing is not an option. These monthly emails deliver crucial updates essential for
    maintaining excellent service to your customers. The same content will also be accessible in
    the News section of our website, covering:
    - New product launches
    - Alterations to retailer policies
    - Adjustments to prices
    - Updates to photos, products, sizes, etc.
    - Announcements of discontinued products.
    
    By engaging with the manufacturers, retailers agree to abide by these terms and conditions,
    promoting a harmonious and mutually beneficial partnership.

1. Sales Points:

Retailers may operate through various sales points, including physical stores, web stores, temporary stands at events, showrooms, etc. There are no limitations in this regard, with the main requirement being to reach the LARPing community and medieval enthusiasts.

2. Reselling Restrictions:

• This Agreement in no way authorizes selling on a third-party online platform (Etsy, Amazon, eBay, Walmart, etc.)
• Retailers are prohibited from reselling to other retailers or distributors. The only acceptable clients are the final recipients of the products.
  

3. Exclusivity Clause:

• There is no exclusivity clause on the Manufacturer’s products. Retailers, irrespective of their geographical or event-related situation, are welcome to offer our products.
• For those seeking exclusivity on specific products, it is possible to design original items for your store. This can be arranged through a development fee and a production agreement.
  

By adhering to these market guidelines, retailers contribute to maintaining the integrity of the Manufacturer’s products and fostering a positive and inclusive community experience.

• Retailers are required to sell and exhibit our products at the suggested retail price, which is available on the B2B platform and the MAKE-TO-ORDER LARP GEAR prices list. The Manufacturer's Suggested Retail Price (MSRP) is provided in both USD and CAD, forming the basis for your Retailer discount. 
  
  
• The prices indicated do not include the Tax on the products and services (GST) and Quebec sales tax (QST), as well as any other tax applicable on such amounts by public authorities during the term of the Agreement. Excise taxes, import charges, and customs fees are also excluded from these amounts.
  
  
• The Manufacturer reserves the right to modify its prices at any time without notice.
  
  
• For transactions in currencies other than USD and CAD, you are responsible for the currency conversion and establishing the new Retail Price (MSRP). 
  
  
• Compliance with local tax laws, whether taxes are included or not, must align with the regulations of your state, province, and country.
  
  
• While you have the flexibility to offer discounts for special and temporary promotions, these discounted prices should not be continuously displayed. It is also recommended to align promotional discounts with common sales periods, such as Black Friday and Boxing Day, for consistency in your pricing strategy.
  

Make to order B2B website
All items on this website are designed for pre-ordering. This approach ensures that we deliver products to retailers in impeccable condition The inventory visible on our B2C website is exclusively reserved for our direct customers.

Range of products available
The selection of products on the MTO website are chosen with concern about giving the retailers the best sellers products on the market and respect our commitments about production and delivery delay. Some range of products can be not available ( ex; Reforged, customs, etc).

Ready to ship products
It is possible to buy products in stock at www.calimacil.biz. You'll receive them faster, but there are two disadvantages: 
You can't order exactly what you want.
The discount margin is lower. 

Retailers are required to prominently display our brand on all our products, adhering to the following guidelines:

Physical Display:

• Our products must retain their original brand label, showcasing our logo and the designation "Made in Quebec, Canada."
• Additionally, all products come pre-labeled with the name, supplier code, UPC, and MSRP (in USD or CAD). Retailers may issue labels for technical reasons related to their management system.
• The presentation card must be given to the consumer to inform him about the product and its proper use. This box presents the “Made in Canada” marking, the warranties, and limitations of the product, and of the user's responsibilities.
  

Online Display:

• Each manufacturer's brand must be present on the Retailer's website. Under no circumstances may the manufacturer's brands and logos be altered, hidden, or renamed. This includes product names.
• Images of our products or associated marketing material must prominently feature the mention of the respective manufacturers.
• Alternatively or as a complement, clear textual statements must indicate that the item was produced by the manufacturers.
• In the context of the promotion of Goods by the Authorized Retailer on a website or otherwise, the Goods must be clearly identified by the manufacturer’s brands.
• In adherence to SEO guidelines, reproduction of our product descriptions is not permitted. However, you are welcome to utilize technical information such as measurements and options. We encourage the creation of unique descriptive texts that align with your brand and enhance the SEO performance of your content. 
  

We strictly prohibit retailers from falsely claiming to have manufactured our creations or attempting to anonymize our brand. Consistent and accurate brand representation is crucial for maintaining the integrity and authenticity of our products in the market.

• The Manufacturer’s trademark is legally registered and can only be used with the authorization of them.
  
  
• Nothing in this Agreement shall be construed to transfer any of the Manufacturer's intellectual property to the Authorized Retailers.
  
  
• For a duration equivalent to the duration of this Agreement, the Manufacturers grant the use of the trademark in connection with the resale of Goods to customers.
  
  
• Upon termination of this Agreement, the Authorized Retailers must immediately cease using the Trademarks, even for resale purposes.
  
  
• Any modification or infringement is a violation of the rights reserved to the Manufacturers.
  
  
• The copyrights, images, photos, and content of the Manufacturer's website and publications are also part of the intellectual property rights. Their use by the retailer is restricted only to promote and sell the manufacturer's goods.
  
  
• It is not allowed to use or reserve Manufacturers' keywords such as Calimacil, CaliMotion,  LEDsaber, or Artisans d’Azure. Ateliers Nemesis and Nemesis Workshop on Google Ads or any other service, domain name, or keyword acquisition.
  
  
• The designs made by the Manufacturers may under no circumstances be reproduced by a third party without having previously signed a Contract or having been mandated by the Manufacturers to do so.
  
  
• The Manufacturer's skill is primarily, but not limited to, adapting a weapon or item to make it safe for play, durable, and realistic. This knowledge is protected.
  

This website does not facilitate payments directly. Retailers can utilize the following payment methods:

➔ Bank Wire: Bank wire information is available at the bottom of our invoices.

➔ Credit Cards: We accept Visa and Mastercard. A 'Pay Online' button is provided at the top of our official invoices.

➔ Interac Transfer: Available for retailers in Canada.

➔ Debit or Cash: Accepted for in-person transactions only.

Note: Paypal payments are not accepted.

These diverse payment options provide flexibility for retailers, ensuring a seamless and secure transaction process based on their preferences and location.

For the Retailer

1. Warranty of Order Conformity - 15 Days After delivery:

• The Manufacturers guarantee you that the Goods delivered are in good, working condition, that they have no manufacturing defects, and that they comply with the Order.
• In the event of an error from our end (size, color, or defect), we will promptly exchange the product at our expense.
• An inspection of the Goods must be carried out at the time of delivery to ensure their conformity. The Buyer must notify the Seller of any missing product, or any apparent defect or damage within a maximum period of FIFTEEN (15) working days following delivery.
• This Warranty does not cover defects related to misuse or improper installation of the Goods, consumer negligence, loss in transit of the Goods, or commercial use of the Goods. Goods have to be stored in a cool, dry place, mimicking their worn position during storage. Failure to comply may void the warranty.
• Upon presentation of proof of purchase and the Good, and at the Manufacturer's sole discretion, the Good may be replaced by an equivalent Good. 
• Returns must be initiated within 15 days of product receipt.
• A visual proof of the error is required for the Manufacturers to process repairs or exchanges.
• The exchanged goods will be shipped free of charge with the Retailer's next Order.

2. Return of unsold merchandise

• A period of 6 months (180 days) to return unsold merchandise is granted to the Seller using the form made available for this purpose. Delivery is at the Reseller's expense.
• A credit equivalent to 80% of the value of the Goods is applied to a future order if it meets the following conditions and only after manufacturers receive it in good condition:
• The product is in its original condition
• The return form includes the following information for each Good: SKU, Product Name, Price, and Reason for Return.
• A 10% processing fee will apply if the required information is missing.
• A damaged Good could be considered "Refurbished" or “Reforged” and have its value readjusted if the product shows marks degrading the appearance of the product.
• Shipping costs to our workshop are the responsibility of the Retailer.

For the Customers

One-year Warranty on Our Products Against Manufacturing Defects:

• Manufacturer’s products are covered by a limited warranty for one year (365 days) from the date of purchase. Any product found to be defective by the Manufacturers, that is accompanied by a presentation of proof of purchase, will be repaired or replaced with a new product, at the discretion of the Manufacturers. Please contact Sales REP before proceeding to return your item. You need our confirmation for your return to be valid. Customers can either visit the Manufacturer's stores or cover the associated shipping fees for remote repairs.
• The customer invoice showing the date of purchase may be requested to obtain a replacement of the Good to be replaced. No cash refunds are available under this warranty.
• The Authorized Retailer can recover a Good under Warranty (with proof of purchase and defective product) after authorization from the Sale REP following a complaint in writing accompanied by photographs or videos. After authorization, the Authorized Retailer may return the Good or have it replaced by the Manufacturer upon request and at the discretion of the Sale REP under the same Warranty terms.
• Goods with aesthetic defects, called “Reforged”, are covered by a Warranty for manufacturing defects only and must be sold with this mention. These products will be identified with distinct branding and the product label will mention it. This indelible distinctive mark makes it possible to discern a weapon sold as “premium” from one sold as “Reforged”. Aesthetic appearance is therefore not guaranteed on this type of Good.

These warranty and return policies aim to provide a fair and comprehensive framework, ensuring satisfaction for both retailers and end customers. 

Responsibility

• The Manufacturers certifies that the Goods sold are free of any hazardous or prohibited components under the Laws applicable in Canada.
• No recourse, regardless of form, arising out of this agreement may be sought beyond a period of THREE (3) years from the date on which the events giving rise to such claims took place, whether or not the Manufacturers knows or should know.
• In no way can the Manufacturers be held responsible for the use of a product by the customer. This responsibility lies with the organization of an event when applicable. It is clearly indicated on the presentation card the circumstances in which the product is safe and that the abusive use without the supervision of a responsible person or the use of a damaged article is prohibited.
• Weapons Goods are designed for users over the age of 14. Manufacturers shall not be liable for any type of damage or injury arising from the use of this product. All responsibility falls on the user, who should be committed to taking all necessary security measures when using the product and handling it appropriately. For optimum safety, The Manufacturers recommends the use of appropriate eye protection while in use. (e.g. sports goggles).